Frequently Asked Questions

Every donation is tracked with a transaction reference and allocated to a specific program. We publish regular impact updates showing exactly how funds were spent.

Yes. On the donate page you can toggle between one-time and monthly contributions. Monthly donors receive progress updates each quarter.

Online donation payments are temporarily suspended while we verify and legally add a secure Kitara payment account. Until then, supporters may send money to +254 114 068251 and keep the transaction confirmation for reconciliation.

Our program managers work with community leaders and schools to identify children and families most in need. Cases are reviewed and approved by program leadership.

Yes. Each program page has its own donate button so you can direct your contribution to the cause that matters most to you.

We follow strict safeguarding standards. Personal child data is never published. Any photos or stories require verified consent and are reviewed before publication.

We use industry-standard encryption and never share your data with third parties. Our privacy policy details exactly what we collect and why.

Yes. Use Kitara Safe Response for confidential intake. If someone is in immediate danger, contact emergency services first: Child Helpline 116 for child protection, GBV helpline 1195, and police or emergency response through 999 or 112.